At the heart of almost every Workforce Management programme lies the corporate Operating Model, the definition of every operational process that makes the business tick and generates workload. Often, companies embark upon a Workforce Management programme based on an existing Operating Model which is not optimised to reflect the leanest process or best practice. The effect will be to skew every component of the programme whether that is wage budgeting, labour forecasting, working pattern design or weekly scheduling. In extreme examples this can mean that implementing a Workforce Management system can do more harm than good.
It is essential that the Operating Model reflects the most effective processes. LSI can ensure that your business is not losing competitive advantage by employing wasteful, inefficient and non-value adding tasks and processes.
Using sophisticated process modelling tools, executive workshops, video technique and full sector specific time standards database, LSI can shape the leanest processes for your business.
The output of this process forms the foundation of any Workforce Management system your company implements. It increases the confidence that the benefits you achieve are based on sound operational processes.
Contact LSI Tel: +44 (0) 20 7730 2277